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Shipping policy
We strive to ensure that your order reaches you quickly and in perfect condition. Below are the details of our shipping policy:
Processing Time
- Orders are processed within 2-3 business days after they are placed.
- Please note that we do not process or ship orders on weekends or public holidays.
Shipping Rates and Delivery Times
- Standard Shipping: Estimated delivery time is 5-7 business days. Rates vary based on your location and the total weight of your order.
- Express Shipping: Estimated delivery time is 2-3 business days. Additional charges apply.
Shipping rates are calculated at checkout based on your selected shipping method, delivery location, and the weight of your order.
International Shipping
We are pleased to offer free international shipping on all orders. Please allow 4-5 business days for order processing before your order is dispatched. Once shipped, the estimated delivery timeframe is 12-15 business days, depending on the destination. A tracking number will be provided upon shipment to allow you to monitor the progress of your order.
Please note that international orders may be subject to customs duties, taxes, or import fees as determined by the destination country. These charges are the responsibility of the customer and are not included in our shipping service. Additionally, customs processing times may vary and could impact delivery schedules, which are beyond our control.
For any questions regarding international shipping, please contact our customer support team for further assistance.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
Shipping Address
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at wannacartinfo@gmail.com. We will work with the carrier to resolve the issue and ensure your satisfaction.
Delays
While we do our best to ensure timely delivery, unforeseen delays may occasionally occur due to weather, customs clearance, or other factors beyond our control. We appreciate your understanding in such cases.
If you have any questions or concerns about our shipping policy, please feel free to contact us at wannacartinfo@gmail.com. Thank you for choosing us—we’re here to make your shopping experience seamless and enjoyable!